surat Legal Notice
We operate surat as an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This notice sets out the legal framework that governs our relationship with you and clarifies where our service is available, who may use it, and what your responsibilities are.
We at surat do not offer our services in jurisdictions where online wagering is prohibited. Users are solely responsible for verifying that their access to and use of surat complies with the laws of their own jurisdiction. If you are uncertain whether surat is available to you, do not create an account.
This page complements our full Terms and Conditions, Privacy Policy, and other governing documents. All users must read and accept these terms before they deposit funds or place any wagers on our platform.
Service Availability and Jurisdiction
We provide surat in select supported jurisdictions. Our service operates under the principle that we do not offer gambling, sports betting, or live-dealer gaming in any country or region where doing so is prohibited by local statute. Supported jurisdictions include certain parts of Southeast Asia; however, access from any specific location is not guaranteed and may change without notice.
If you attempt to access surat from a prohibited jurisdiction, we reserve the right to block your access, suspend your account, and forfeit any balance held in your account. We use geolocation technology and other verification methods to identify and block prohibited access. These tools are not perfect and errors may occur, but our intent is to remain compliant with applicable law.
Your local laws govern whether you may use surat, not ours. We recommend that you consult with a legal adviser in your jurisdiction before opening an account. We do not warrant that surat is legal in your location, and we make no representation that we hold any specific license or permit to operate there.
Account eligibility on surat
To open an account on surat, you must be at least the age of majority in your jurisdiction. Most jurisdictions set this at 18 years; some set it higher. You alone are responsible for knowing the age of majority where you live and confirming that you meet it. We do not verify your age through a third-party age-gating service; instead, we rely on the identity documents you provide during our Know-Your-Customer (KYC) verification process.
When you open an account on surat, you provide your name, email, phone number, date of birth, and a scanned copy of a government-issued identity document. We cross-check this information against our records to confirm your identity and age. If we find any discrepancy, we will close your account and may report the matter to a regulatory authority.
You may hold only one account on surat under your own identity. If we detect multiple accounts under the same identity or multiple identities controlled by the same person, we will close all such accounts and may forfeit balances. We use technical and manual checks to identify duplicate accounts and collusion.
Our Legal Commitments
We keep records of all transactions on surat in accordance with applicable anti-money-laundering and financial regulations. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer through mobile banking, local payment, online payment, or e-wallet, we record your identity, the amount, the date, and the destination of those funds. We retain these records for a minimum of seven years and may share them with financial regulators upon request.
We do not permit deposits or wagers that we suspect may be connected to money laundering, fraud, sanctions evasion, or other illegal activity. Our system flags transactions that match known sanction lists, use high-risk payment routes, or exhibit other indicators of suspicious activity. If we flag your transaction, we may freeze your account pending investigation. We will contact you to explain our concerns and ask for clarification. If you cannot provide a satisfactory explanation, we may close your account and forfeit your balance.
We operate surat using third-party payment processors who handle deposits and withdrawals. These processors are not part of surat and have their own terms of service. By using a payment method on surat, you agree to the processor's terms as well as ours. Payment processors may decline or reverse transactions for reasons beyond our control, and we are not liable for those decisions.
Data, privacy, and security on surat
We maintain detailed records of your personal and financial information so that we can verify your identity, process your transactions, and comply with regulation. Our privacy policy explains exactly what data we collect and how we use it. You must read our privacy policy before using surat; by opening an account, you consent to our data practices.
Our servers may be located outside your home country. Your data may therefore be transferred, stored, and processed in jurisdictions outside your control. We use industry-standard encryption to protect data in transit, and we maintain firewalls and access controls to protect data at rest. However, we cannot guarantee that your data will never be breached. If a breach occurs, we will notify you by email and contact relevant authorities as required by law.
For detailed information about your rights with respect to your data, withdrawal procedures, account closures, and other legal matters, please refer to our full Terms and Conditions. If you have questions about any of the information on this page or about how we operate surat, contact our support team. We respond to legal inquiries within ten business days. Our services are available only where local law permits; your use of surat constitutes your acceptance of all terms and notices on this page.